Privacy Policy

Introduction

Welcome to Kshema (“we”, “our”, “us”). Kshema is a WhatsApp-based family safety coordination platform that enables adult children to stay connected with their parents through alerts and check-ins. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. By using our website and services, you agree to this Privacy Policy.

Information We Collect

To provide our safety monitoring services, we collect several types of information from and about users of our Site and Services, including:

• Personal identification information (Name, Email, Phone Number).
• Emergency contact details (Phone Numbers of trusted circle).
• WhatsApp interaction logs (Check-in response times and automated status).

How We Use Your Information

We use the information we collect to operate, maintain, and provide the features and functionality of the Service, specifically:

• Automating daily safety check-ins via WhatsApp.
• Escalating safety alerts to your designated emergency contacts.
• Improving our communication algorithms for better responsiveness.
• Providing customer support and administrative communications.

Data Security

Kshema uses industry-standard security measures to protect the confidentiality of your personal information. We do not Sell or rent your personal information to third parties. Our check-in responses are handled via secure WhatsApp business APIs with end-to-end encryption for all personal messages.

Third-Party Services

We work with trusted third-party providers (like Meta/WhatsApp) to deliver our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

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